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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Vanessa Carson

July 1, 2026

5  out of  5
rating by Vanessa Carson
"I've been working with Scott for several years, and one thing that always stood out to me was his consistency. Every six months, he'd check in to see if he could find a better insurance option for me. He was never pushy. After a few years of him keeping an eye on my rates, it finally made sense to make the switch, and I'm so glad I did!

Scott was able to save me over $100 per month on my auto and renters insurance while making sure I had the coverage I needed. The entire process was smooth, easy to understand, and completely stress-free.

After my policies were in place, we had an introductory call to review all of my coverages. Scott took the time to answer my questions, explain everything clearly, and make sure I felt confident about my insurance decisions. Because of the excellent experience and the trust he's built over the years, I've decided to move forward with obtaining life insurance policies for both myself and my children as well.

If you're looking for someone who is knowledgeable, honest, responsive, and genuinely has your best interests in mind, I highly recommend Scott. His dedication to his clients and exceptional customer service truly set him apart!"
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Ulysses Gober

June 30, 2026

5  out of  5
rating by Ulysses Gober
"Great customer service and timely response. Really appreciate your service."
We responded:
"Thank you, Ulysses, for your kind words and the 5-star rating. We're glad to hear that you appreciated our customer service and timely response. "
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Whitney Lively

June 29, 2026

5  out of  5
rating by Whitney Lively
"Really happy to have chosen State Farm. They are really nice and helpful and are on top of all of my problems. I have renter insurance and car insurance through them and will be adding life insurance to it soon."
We responded:
"It's always rewarding to know we've made a difference. Thanks for sharing your experience with us, Whitney!"
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Crissy Swank

June 29, 2026

5  out of  5
rating by Crissy Swank
"Bethany has been so helpful in getting my insurance set up in Louisville. She has been proactive and got me the best rates."
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britney fields

June 29, 2026

5  out of  5
rating by britney fields
"Scott Taylor is a great agent!! Give him a raise!!"
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Crystal Shehan

June 29, 2026

5  out of  5
rating by Crystal Shehan
"Sully was awesome so easy to work with got me the coverage I needed"
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Kashindi Msafiri

June 24, 2026

5  out of  5
rating by Kashindi Msafiri
"Good service from Agent Nair"
We responded:
"Thank you for your five-star review, Kashindi! We know insurance decisions are important, and we’re honored to have earned your trust. Let us know if you ever need anything!
"
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Mary Meadows

June 23, 2026

5  out of  5
rating by Mary Meadows
"i have been a customer with State Farm for over 20 years and been happy with the services they have given me and my family."
We responded:
"Thank you for sharing this, Mary! We’re happy to hear you and your family have been well taken care of, and we truly appreciate your long-term trust."
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Lashawna Elliott

June 23, 2026

5  out of  5
rating by Lashawna Elliott
"I love state farm in louisville Sulli and Andrew was always there to help me. They are amazing people.I greatly appreciate them and I recommend anyone to join state farm at this location. They will make you feel welcome and help you in any way that they can. Thank you all for everything. Lashawna Elliott ❤️"
We responded:
"Lashawna, this really made our day—thank you! We’re so glad Sulli and Andrew made you feel welcome and took good care of you while you were in our Louisville office."
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Deivi Pizat

June 19, 2026

5  out of  5
rating by Deivi Pizat
"Nair ....excelente atención,y muy buen trabajo con ellos"
We responded:
"Gracias, Deivi Pizat, por tus amables palabras sobre nuestro equipo, especialmente Nair. Nos alegra saber que recibiste una excelente atención y que estás satisfecho con nuestro trabajo. Siempre estamos aquí para ayudarte con tus necesidades de seguros."
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Pal Patel

June 18, 2026

5  out of  5
rating by Pal Patel
"The staff is really helpful and polite, anything I need I know they will always be there for me. They make getting insurance coverage real quick and easy."
We responded:
"We're glad to hear that our team has been helpful and made your insurance experience quick and easy. Your support means a lot to us! Thank you for your kind words."
Profile photo of Kayleen South

Kayleen South

June 18, 2026

5  out of  5
rating by Kayleen South
"I am 100% happy with my choice to transfer to State Farm. Everyone is extremely friendly and knowledgeable. They explain everything in a manner in which I can understand, helped me find affordable coverage that fits my needs and I know with them I am well cared for. Thank you!!"
We responded:
"We’re really happy to hear that our team has been friendly and knowledgeable in helping you find the right coverage. Your satisfaction and understanding mean the world to us, and we’re here for you whenever you need assistance! Thank you so much, Kayleen, for sharing your experience with us! "
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Leslie barrera

June 18, 2026

5  out of  5
rating by Leslie barrera
"Muy buena atención extremadamente profesional y doy un 10 como número de satisfacción"
We responded:
"Gracias, Leslie, por tus amables palabras y por otorgarnos un 10 en satisfacción. Nos alegra saber que recibiste una atención extremadamente profesional. Estamos aquí para ayudarte con cualquier cosa que necesites."
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Bradley Abell

June 16, 2026

5  out of  5
rating by Bradley Abell
"I just switched from Progressive and Bethany got my rates cut in half from $1,000 to $500 I couldn't be more happier"
We responded:
"Thank you, Bradley, for taking the time to share your experience with us! It's truly wonderful to hear that Bethany was able to assist you in significantly reducing your rates. We are very glad to have you as part of our community."
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Dale Flesher

June 16, 2026

5  out of  5
rating by Dale Flesher
"I had problems getting insurance. Bethany Morgan worked very hard to get me the coverage that I need. Thank you, Bethany."
We responded:
"Thank you, Dale, for sharing your experience. We're glad to hear that Bethany was able to assist you in securing the coverage you needed. Your feedback is greatly appreciated!"
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jimmy guckes

June 15, 2026

5  out of  5
rating by jimmy guckes
"Sully is the wiz and Andrew is fast and we'll informed."
We responded:
"Thank you, Jimmy, for your review! We're glad to hear that Sully and the team were able to assist you efficiently and provide the information you needed. We appreciate your support and look forward to serving you again."
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Robmonta Bryant

June 11, 2026

5  out of  5
rating by Robmonta Bryant
"Great customer service, always there to assist anytime I have questions."
We responded:
"Thank you, Robmonta, for your feedback! We're glad to hear that our customer service team has been able to assist you whenever you have questions. Your support means a lot to us."
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Martín Ajualip

June 9, 2026

5  out of  5
rating by Martín Ajualip
"Excelente servicio son bien amable hablan español y inglés 🙂‍↕️🙂‍↕️"
We responded:
"Gracias, Martín, por tus amables palabras. Nos alegra saber que nuestro servicio en español e inglés ha sido de tu agrado. Estamos aquí para ayudarte con lo que necesites."
Profile photo of Lauren Crooks

Lauren Crooks

June 4, 2026

5  out of  5
rating by Lauren Crooks
"Sulli was amazing . This is the first time im moving on my own and need insurance. She was very informative and explained everything petfect . I appreciated all of her help so much ."
We responded:
"Thank you, Lauren, for sharing your experience. We're glad to hear that Sulli was able to assist you with your insurance needs and provide clear explanations. Your appreciation means a lot to us!"
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Smokey 067

June 2, 2026

5  out of  5
rating by Smokey 067
"Sulli was very helpful and made it real fast and simple to get insurance."
We responded:
"Thank you for your feedback! We're glad to hear that Sulli was able to assist you quickly and efficiently with your insurance needs. If you have any more questions, feel free to reach out anytime."
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latoya smith

May 29, 2026

5  out of  5
rating by latoya smith
"Fast and knowledgeable service!!👏🏾👏🏾I had a genuine conversation with Bethany my agent and she made me feel seen and heard! It was a great start to my day!"
We responded:
"Thank you, Latoya, for your feedback! We're glad to hear that Bethany provided you with fast and knowledgeable service and that your conversation made you feel seen and heard. We appreciate your support and look forward to assisting you in the future!"
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I WANT TO LIVE

May 28, 2026

5  out of  5
rating by I WANT TO LIVE
"Bethany was great"
We responded:
"Thank you for the 5-star review! We're glad to hear that Bethany provided you with great service. If you need any further assistance, feel free to reach out."
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uganda graham

May 28, 2026

5  out of  5
rating by uganda graham
"Bethany was awesome I love the energy here the whole staff is awesome make sure you get to State farm and look for Jake and Bethany thank you so how are you"
We responded:
"Thank you, Uganda, for your kind words! We're glad to hear that Bethany and the team made your experience enjoyable. We appreciate your recommendation and look forward to serving you again."
Profile photo of Endarly Rios

Endarly Rios

May 22, 2026

5  out of  5
rating by Endarly Rios
"Gracias A nair por ayudarme en todo el proceso de mi seguro de auto. Muy responsable y eficiente. !! La recomiendo 100%"
We responded:
"Gracias, Endarly Rios, por compartir tu experiencia. Nos alegra saber que Nair fue de gran ayuda en el proceso de tu seguro de auto. Apreciamos tu recomendación al 100%."
Profile photo of Andy McWaters

Andy McWaters

May 22, 2026

5  out of  5
rating by Andy McWaters
"Excellent customer service."
We responded:
"Thank you, Andy, for your feedback! We're glad to hear that you found our customer service excellent. If you need any further assistance, feel free to reach out."